- General Provisions Welcome to KFNÉ, a brand specializing in fine jewelry. By accessing or using our website and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.
- Product Information All jewelry pieces are handcrafted with the utmost care and precision. Product descriptions, including materials and dimensions, are provided on the website. Please note that slight variations may occur due to the handcrafted nature of the items.
- Payment and Pricing All prices are listed in the local currency and include applicable taxes unless otherwise stated. Payments are processed securely through authorized payment gateways. KFNÉ reserves the right to change prices without prior notice.
- Shipping and Delivery Orders are processed within 1-3 business days after payment confirmation. Shipping times vary depending on the destination. KFNÉ is not responsible for delays caused by customs or unforeseen circumstances.
- Returns and Exchanges According to Ukrainian law, jewelry is not subject to return or exchange unless it has a manufacturing defect. If you believe your product is defective, please contact us within 14 days of receipt with proof of purchase and detailed photos of the issue.
- Warranty We offer a warranty for manufacturing defects for a period of 6 months from the date of purchase. The warranty does not cover damage caused by improper use, wear and tear, or unauthorized repairs.
- Intellectual Property All content on the KFNÉ website, including images, designs, and text, is the intellectual property of KFNÉ and is protected by copyright laws. Unauthorized use or reproduction is prohibited.
- Privacy Policy Your personal information is handled in accordance with our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
- Amendments KFNÉ reserves the right to update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the website.
- Contact Information For any questions or concerns, please contact us at support@kfne.com.